If something has just happened at school, this is where you start.

Get the plan

What do you need right now?

Do not send a message unless you have to. Start with the right option below.

Something has just happened at school

You have received a call, email, or your child has come home upset. You are not sure what to do next.

You have a meeting coming up

You want to be clear, structured, and not dismissed in the room.

This has been going on for a while

You have raised concerns and nothing is changing, or the situation keeps repeating.

You are a school or organisation

You want to improve how your school handles incidents, communication, and parent engagement.

Send a message

If your situation does not fit the options above, use the form below.

What happens next

Every message is read and assessed before we reply. We will assess where you are in the process and direct you to the right tool, session, or next step.

If your situation is urgent, use the Start here pathway above.

Response time: within 48 hours.

Direct contacts

Schools and institutions
schools@theafricanparent.org
Contact | The African Parent